10 Mistakes to Avoid When Hiring a Private Investigator

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Integrity Investigations LLC

5.0

Based on 100 reviews

Integrity Investigations LLC

5.0

Bull’s-eye

1725994509

Professional, friendly service, and quick turnaround time. Really Great overall.Will recommend.

Dmitriy Borshchak

1718652804

Everyone at Integrity Investigations was knowledgeable and helpful. The Team at Integrity is extremely responsive, even on the weekends. From the very beginning to the end of the case, Kristen, Andy, and the reason of the team were always there to answer any and all questions. During the process, the Team was also quick to respond to changes in the course of action. Although not a sole factor, the work from Integrity resulted in a complete settlement and our client is satisfied. Cannot say more than that.

Tate Skelly

1712337819

Fast and dependable. Very friendly, would highly recommend!

Connor Devlin

1712101430

I mistakenly thought Integrity was the agency investigating me. Taking with Kristen, i gained information to pretty the investigation to an an end. It was a boom to me be able to end all investigation instead of going through the agencies one by one. A second agency startedtsurveillance 2 days after the first one was given a cease and desist.Wow, They truly embody their name.It was only a means to harass me out of spite.If I ever need investigation services , I will call them.

Michael McGee, M.D.

1710805879

Friendly, Prompt. Professional. Skilled. When I needed updated information, they were wonderfully responsive. Highly recommend.

Jake Kelly

1710100140

They were very friendly and extremely helpful, providing me with all the information I'd asked for in a remarkably fast time. Highly recommended and I will use them again in the future for sure.

L T

1709910009

This business is very quick to respond to emails and requests and very thorough Great customer service. Thank you Kristen for all your support!

Dean DePiero

1707768219

Ana's Makeup

1705617544

Kristen is absolutely amazing and very professional at what she does. She takes her job seriously and the time the she helped me is an a “snap of fingers “. Absolutely remarkable help!!

Emma Thompson

1698167310

Kristen is absolutely amazing! I give her 5 stars!! She helped me with finding my dad, she’s so kind and patient! Thank you Kristen ❤️

Regina Sanders

1696893415

10 out 10 highly recommend

GoGo Mobile Wash

1696808739

Kristen is very knowledgeable and extremely good at what she does I highly recommend this company !

Natalie George

1689101927

Kristen Hatina Is the best book her Now !!

Nicholette Marbley

1688781845

Kristen is great! She is a quick researcher and a very polite woman.

Jack Wagoneer

1688145284

Integrity Investigations is a SUPERSTAR in their realm! Kristen Hatina went FAR beyond what we ever expected in her efforts, use of resources, concern for our matter. I will trust her and Integrity with future business without any reservations whatsoever. She deserves commendations for her professionalism, communication, attention to detail, resourcefulness, accountability, persistence, efficiency, and integrity to name a few. THANK YOU!!!

Anthony Krystynak

1682895833

Very good people an they do good job

Kathy Straky

1682084335

I talked with Kristen and had a job for her. She was very professional, helpful, thorough and efficient. She got the task done in record time. I have used Integrity numerous times, and they are the best! I highly recommend their services.

Kelly Williams

1682001350

Extremely great service!! Very responsive and direct. Kristen was very professional, patient, and kind. She was quick and informative on what was needed from me. The process was easy. They offer lots of great services. Highly recommended!!!

Robert Dean

1676325872

I called Integrity to get some information on their services and Kristen, who helped me out, was very knowledgably about what was needed for my case. In the end, I was very satisfied and would highly recommend the company for any P.I. work needed.

Nancy Settle

1669152077

Kristen is excellent at what she does. She helped me tremendously with my issue. I would recommend her to anyone who may need her help.

Matthew Cox

1668076360

Kristen was great to work with. Very responsive!

Evelina Campiglia

1663943736

Highly recommend!

Jesse Luczyk

1656354530

Very helpful in every way possible. Kristen was very polite, helpful and quick with her responses and finding! I would highly recommend them for you needs

Chuck Fedewa

1656349217

My client needed to conduct surveillance on extremely short notice over a weekend. Integrity Investigations listened to our needs, acted very quickly and was able to secure the necessary personnel to conduct our mission. Our goal and mission was successful! The peace of mind working with Integrity Investigations was priceless. If we are ever in need of private investigator services in the future, my first call will go to Kristen and the team at Integrity. Thank you!

Andrew Dobay

1655987569

Very quick and accurate information . She is very customer orientated .Will use her again when I need her help .

Erica Marie

1655855180

I reached out to Kristen about locating information on some family relatives, she did an outstanding job with the little information I was able to provide her and on top of that she did it in a timely manner. Job Well done Kristen Thank You

B P

1654731145

In my opinion Paul and Kristen went above and beyond to help me out they are very professional knowledgeable and upfront with you from the start about what they can do. They were extremely patient with me and my questions and more than helpful to top it off they were able to get the information I was looking for on short notice. Their pricing was beyond Fair their expertise and professionalism did not go unnoticed. I will recommend them to all, thank you to Paul and kristen , you guys did an amazing job keep up the strong work.

Eric Hay

1649429189

Integrity gave their best efforts in trying to locate someone for me. They are continuing to try to help me and I trust will share any information found that will assist me and my family during this difficult time.Integrity is a fair and honest company that will try to help you get the answers you’re looking for.

John Colton

1649182798

Can't say enough about Kristen @ Integrity Investigations ! Her professional demeanor and solid advise really helped my situation. Please don't hesitate to contact them for competent investigation guidance.

Eric Norton

1646462781

I highly recommend Integrity Investigations, especially investigators Kristen Hatina and Andrew Walters. My office was repeatedly hitting dead-ends trying to locate an out-of-state witness. The pair took what very limited information we had and somehow found the individual almost immediately. They were both polite, professional, and they delivered.

Kimberly Head

1646093570

I was looking for any information on my birth father but because of technology Kristen couldn't find any information because we didn't have the internet back in the 1970-1980's.Kristen did just want she said she would do. She did the research but it came up short. My experience was great with her. I appreciated the afford she put in and willuse her if I need to again. Thank you.

solacedity buldogit

1646087686

Kristen is a private investigator that I highly recommend for any situation they can get the job done. Her expertise is superb and her business integrity that she carries put your mind at ease from the very beginning. She is highly capable of getting the job done much sooner than you expect. No time to wait, no time to frazzle because she is about business. I had been hesitating hiring a private investigator for a month or so. I Google searched for the best private investigator in the business and Kristen Hatina was the first , the only one, and the right one that I called. Thank you Kristen because you made my problem disappear very easily and I know you will make others problems disappeared just as quickly. Kristen is the private investigator for any job and I most definitely will use her again in my time of need. Kristen has taught me not to procrastinate. Go for it and don't wait. Highly recommended!

George Poulos

1645744766

Very responsive, thorough and prompt

Dariusz Dolub

1645652453

Jay Pyrcz

1645550800

Integrity Investigations has been great to work with. We recently had the pleasure to work with Kristen, we needed to locate an old owner for a car we sold years ago. Kristen went above and beyond to be professional, very knowledgeable, and quick with her responses. I would highly recommend their business!

ROB ROOTEN

1643221304

She was great she answered all my questions and very satisfied with the service .

james mccgary

1642020677

Talked to Kristen and had an immediate response as well as information regarding something I was looking into, very professional and response time was undeniably the quickest out of anyone I’ve dealt with, not to mention how nice she was!! Would recommend them 100% to anybody looking!!

Geoff Porter

1641855409

Ryan Smith

1639868445

I don’t leave reviews often, you really have to wow me. So when I worked with Kristen I was absolutely blow away at just how helpful and engaged she was to handle my concerns. She was very professional and timely with supporting what I needed. The service was top notch! I walked away with a peace a mind that I didn’t have before! Thank you Kristen for your help and support! Highly recommend and will be using your services in the future!

Greg Pavkovich

1638762062

Laila Smith

1638319233

Kristen is wonderful, thoughtful and thorough. I can’t say enough good things. She really was able to give me key facts about the person I was looking for in under ten minutes with minimal information. Even after closing my case she remained interested in how things would turn out and you know what her genuine concern led to me reaching back out to give her updates as a testament to others. I would recommend to anyone in need of investigative work to contact Integrity investigations and ask for Kristen. Tell her I sent you and you can thank me later!!!

Brian Davis

1630733478

Mary Paliobeis

1622208071

Kristen was very prompt and helpful. We would not hesitant to contact Kristen again for any further investigative services.

Deb Harper

1620306980

Brian Kazdin

1617950959

Kristen was very helpful in locating a delinquent customer for me. I felt that her prices were reasonable and would recommend her services.

Chain Bridge Pro Audio

1617313629

Richard Thevenin

1617205803

LET ME START WITH I TIRED TO FINE THE INFORMATION MYSELF. I WORKED ON IT FOR ABOUT FOR DAYS AND COULD NOT FIND IT. I CALLED INTEGRITY AND TALKED WITH KRISTEN SHE WAS SO VERY FRIENDLY. SHE TOOK MY INFO AND HAD WHAT WAS NEEDED THE NEXT DAY. THERE WORK IS FAST AND GREAT I WOULD USE THEM AGAIN AND RECOMMEND THEM TO ANYONE IN NEED OF HELP. THANKS AGAIN RICH

Asia “ghostgamer” Lynn

1617049589

Fast and efficient. Would definitely recommend their services.

April Yurglic

1614976241

Kristen is always very helpful and provides reports very quickly!

Molly Berish

1614721387

We had a fantastic experience using Integrity Investigations. They were quick with providing information and a very thorough report. I would highly recommend their services to anyone in need. Thank you for making a difficult situation a little easier.

Brad Stitt

1607536810

I had a personal issue that was keeping me up at night and decided to seek professional help to verify if what I was bothered by was accurate or not. I was greatly pleased when not only did integrity agree to help by also did so in the same day. Great customer service and detailed report. Thanks again!

Keith Moyer

1605649349

Tom Collmar

1605564683

Good communication and fast results.

Robert Case

1599074104

We hired Integrity Investigations to locate an individual for small claims court. This person could not be found by “normal” search methods. We worked with Kristen. She got us all the information in an incredibly short time frame. We were able to pursue our case in court and were very happy with the whole experience. Highly recommended!! Thank you!!

Andy Walters

1598801277

David Rhodehamel

1597247519

Hired Integrity Investigations to perform a very difficult assignment. They explained quickly but thoroughly the issues associated with our situation, then promptly, efficiently and professionally did everything they said they would do. We will definitely go back to them with any future needs and highly recommend them to anyone who needs a true pro.

Daniel Zawierucha

1594739261

Prompt, courteous and professional. They got the job done for me quickly and at a fair price. Communication was excellent. I would recommend them to friends and family without hesitation.

Kimberly Walko

1592394861

In less than an hour, Integrity Investigations was able to find a lead to locate an heir we had been looking to find for more than 18 months. They were incredibly responsive and cost effective. We'll definitely use them again!

Steven Okey

1592366777

Outstanding, professional and timely service. Kept me well informed about progress. They went above and beyond in their efforts. And the cost was very reasonable. My highest recommendation.

Evans Account

1591894369

I called looking for some information on an asset I was looking to buy back. They found it within a 5 minute conversation. I would recommend this company to anyone that needs investigative services! Thank you again.

Russ Anderson

1583883716

I am delighted with the service I’ve received from Integrity Investigations. Their response to my case has been prompt, courteous, and handled with complete discretion. Any questions I’ve had have been answered quickly, and their pricing is more than fair. I had never dealt with this type of service before, and am grateful for the professional manner in which they have successfully Uncovered the information I was searching for. I highly recommend them.

Kelly Donahue

1582825823

I was referred to Integrity Investigations through a friend. I hired themfor a 3 week investigation. I received all the material I needed. I was updated daily, my phone calls were always returned in a timely manner, all of my questions were answered completely. The individual I worked with was extremely easy to interact with. I was treated with respect and concern for the matter I was dealing with. If I ever needed this type of service again, I would return.

John Foster

1582732242

I was referred to Integrity Investigations by a friend after explaining to him my frustration in getting the evidence I needed for my upcoming custody hearing. I contacted Paul and explained to him the very specific information I needed and the short time frame in which I had to get it. Long story short he got me the information I needed, and then some.Being a law enforcement Detective for many years, I assumed I would be able to gather the necessary evidence. Once I saw the unique techniques, tactics and specialized equipment they used I realized that private investigation and law enforcement investigations are two different animals. Paul possesses the skill sets needed in both arenas of investigation.Had I not been referred to Integrity Investigations I don't believe I would have ever gotten the evidence I needed and I directly credit Integrity Investigations for the court ruling in my favor and granting me full custody of my kids.

Pierre Maillet

1582126487

My experience with Kristen Hatina was very positive. She understands the issues very quickly, takes action swiftly accordingly. She provides clear explanations, is easy to deal with, understanding and efficient. I recommend her and Integrity Investigations for anyone looking for a good service.

chris caster

1581525067

I could not be happier with these guys. After trying two other PI's in the Cleveland area that would not even return a phone call, I finally found Integrity Investigations. It was a very professional and speedy process and they returned my phone calls every time. I highly recommend!

Fran Keesey

1581466210

I needed to locate two beneficiaries as executor of my aunt's will. They were able to locate them within a few days. Fast response to questions and processing the contract. Kristen was very nice. Highly recommend.

Frank Meznarich

1581351456

Very professional, provided exactly what I asked for. All reports were very timely. If necessary I will use their services again.

Gene Ptacek

1581349542

I have known Paul for many years both personally and professionally. Not only is he a dedicated officer , but his abilities as a private investigator are excellent . I had the occasion to utilize the services of Integrity Investigations numerous times to provided tracking and surveillance I requested and it was conducted in a very efficient manner. Their pricing is very competitive. As a law enforcement officer , I highly recommended Integrity when you need the services of a private investigator. You will not be disappointed.

Brian Johnston

1581050004

I have had an opportunity to use Integrity Investigations on several occasions. Their rapid response to my needs is commendable. The follow-up by the office staff was superior, accurate and timely. I highly recommend Integrity Investigation for all your investigative needs.

brent collins

1580571190

"I have known Paul Baeppler for many years. I have recommended Integrity's services to others (both personal and business) multiple times, always with positive results." There is a reason that their company is named Integrity. That's how everyone in company conducts themselves !

Den R

1579041577

I would highly recommend Integrity Investigations to anyone seeking help in getting information that is important to their situation. They were very knowledgeable, polite, professional in everything I asked for and everything was handled in a quick, efficient and helpful manner.

Don Kopchak

1562794467

I was referred to Integrity investigations from a friend and I was more then pleased. I needed some family information related to family member who is Deceased and I lost his paperwork. The staff was outstanding, they listened to my problem and were very understanding. The staff was very professional and polite and within hours they were able to supply me with all the correct information I needed. I would recommend them to anyone and definitely will be using them again.

WILLIAM HARRIS

1560485934

Needed an investigator in Cleveland area. Looked at several, but selected Integrity Investigations LLC because their principal has actual law enforcement experience. Turned out to be a good choice. They handled our matter quickly, professionally, with a well written detailed report. Will definitely use them again when we have further need. Thank you!

Lisa K

1553296420

Extremely satisfied with the work performed by Integrity. Professional and efficient! Highly recommend.

simon sez

1552076632

Allison Josey

1552065959

Very responsive & professional. They stayed within budget, were super responsive to any requests & had great communication with the investigator. Will definitely use again!

Aaron Magden

1551885100

Integrity is AMAZING to say the least. The have assisted me in various PI work and have had amazing results. The turn around time is exceptional and is nowhere close to the others I've tried in the past. Thanks Integrity!

David Sherman

1548264290

Integrity Investigations quickly located the person I was trying to find. When I asked for updates, I always received a response within a few minutes. Would definitely use them again

Eric Moore

1546447086

Paul and his staff are wonderful to work with. They take the time to really understand your client's objectives, work within a budget, and fully understand the need for prompt, accurate results. Their law enforcement backgrounds really show through when it comes to interviewing witnesses, gathering information, and writing reports. Be safe, not sorry. Hire Integrity.

Walter Krohngold

1546283298

Service was prompt and very helpful at a reasonable price. Will use them again in the future.

john patton

1546273586

I have used Integrity Investigations several times, for numerous situations. The office staff is very helpful in sorting the specific details, and the Investigators are spot on! Add to this, a complete report that goes above and beyond. I will continue to use Integrity, and refer them to anyone who may need their services.

Giana Grossman

1546130530

Integrity Investigations was instrumental in helping my husband gain full custody of his son.Through discrete and legal means, the private investigator uncovered critical information for my husband's case that he was unable to uncover on his own. Thank you Integrity Investigations!The staff at Integrity was professional and readily available via phone and/or email. We couldn't be happier with the work they did for us. I highly recommend this private investigator.

J Gound

1545309537

I am so grateful for all the help from Integrity Investigations. They are professional, polite and found the information I needed quickly and efficiently. If you are looking for help I would recommend Integrity Investigations.

Bob Peacock

1545254032

Integrity Investigations folks were amazing. Very responsive, extremely knowledgeable, respectful and provided a very professional experience. They got the job done and I am super pleased with the results. I would use them again hands down! A+

Scott Fox

1545142886

Integrity has been extremely helpful with sensitive work protecting our business in various marketplaces from competitors. They are valued partners and I would recommend their services to any business leader.

enzo maddalena

1545101618

Excellent service, very professional.

Charlie Dodds

1545091692

Nancy Weber

1545080923

Excellent job in locating the information I needed in a timely manner.

mar kelleher

1545078461

Integrity Investigations has always served me well. They are quick and thorough, and easy to work with. I highly recommend them.

Julie F.

1544815192

Integrity Investigations provided outstanding locate services. Shortly before the start of the locate effort, unbeknownst to us, the subject person moved from Ohio to Florida. Even though it is located in Ohio, Integrity Investigations was able to track down the person in Florida in a timely manner. If you are looking for private investigators who dig deep and don’t give up easily, this is your firm to use.

Corey Lambrecht

1544811119

I have been in the workers' compensation arena for more than 20 years and have used several different investigation companies/services. Integrity Investigations stands out most to me because they take every case personally and they go above and beyond to assist us with even our most difficult cases. I have had cases where we cannot find a person on social media, a good address etc...; we give it to Integrity and they will find the person and provide valuable information to assist with managing our claims. My supervisor has done workers' comp for over 30 years and I informed her of Integrity and now she uses them too all the time. They truly do an awesome job. Always giving 100% effort.

Mary Siwierka

1544795704

Very helpful, very professional. Have used them many times.

Tom Merriman

1544745275

Integrity Investigations is the best. They work to understand your investigative objectives, are skilled at finding those who don’t want to be found, and know how to talk to witnesses.

Matt Sheets

1544717798

Pamela Vizdos

1544654827

Integrity Investigations is the best out there. They are incredibly efficient. You know the information you receive is the in-depth and up-to-date. I wouldn't choose another firm!

Donald Reagan

1510102276

This is a completely professional, trustworthy private investigator. Paul and his team are experienced and definitely have the right background for any type of investigation that's needed. This is a very competitive field, and it's nice to find investigators that are reliable, trustworthy, and totally professional. I highly recommend Integrity to anyone in need of private investigation services.

Phil Pavarini Jr

1483026334

Integrity Investigations responsiveness, thoroughness, and understanding of people make their investigative services shine. When I need a PI, I call Integrity... their name says it all. I've had nothing but excellent experience with Paul and Integrity. Thank you.

Joshua Holmes

1290609123

Outstanding Investigator, very happy with the service they provided me

Dan Lutian

1276614089

Paul and his team were awesome. Without going into the details of what our specific problem was, I will just say they were very quick, and the results were beyond what we expected. Thanks for the savings to my bottom line and more importantly, I've got my peace of mind back.